Effective Date: August 30, 2025
At Artisan Epoxy Works, we respect and value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.artisanepoxyworks.com (the “Site”).
By using our Site, you consent to the practices described below.
1. Information We Collect
When you interact with our Site, we may collect:
- Personal Information: such as your name, billing/shipping address, email address, phone number, and payment details when you place an order or register an account.
- Non-Personal Information: such as browser type, device type, IP address, and browsing patterns to help us improve our Site.
- Cookies and Tracking Data: small data files that improve your shopping experience, remember login details, and personalize content.
2. How We Use Your Information
We use your information to:
- Process, confirm, and deliver your orders
- Communicate with you regarding purchases, promotions, or support inquiries
- Improve our Site, products, and customer experience
- Send newsletters or promotional offers (if you opt in)
- Comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share your information with trusted third-party service providers who help us operate our business, such as:
- Payment processors
- Shipping carriers
- Marketing and email platforms
- Website hosting services
These providers are only given the information necessary to perform their services and are required to protect your information.
We may also disclose information if required by law, to enforce our Terms & Conditions, or to protect our rights, property, or safety.
4. Data Security
We use industry-standard security measures to protect your data:
- SSL encryption to protect sensitive data during transmission
- Secure servers and encrypted password storage
- Restricted access to personal information
Please note: while we take every precaution, no method of online transmission or storage is 100% secure.
5. Your Rights & Choices
- You may update or correct your personal details by logging into your account.
- You can opt out of marketing emails by clicking “unsubscribe” in any promotional email.
- You may request deletion of your personal data by contacting us directly.
6. Cookies & Tracking
We use cookies and similar technologies to:
- Remember your shopping cart and login details
- Analyze traffic and usage patterns
- Improve overall site performance
You may disable cookies through your browser, but some features may not function properly.
7. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such data has been collected, we will delete it immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.” Your continued use of the Site after changes are posted means you accept the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or how your data is used, please contact us: